生產與作業管理

Operations Management 12/e

+作者:

Krajewski

+年份:
2019 年12 版
+ISBN:
9781292259932
+書號:
IE0281PC
+規格:
平裝/彩色
+頁數:
680
+出版商:
Pearson(Asia)
定價

$

線上價$

線上團體購書(15本以上)享有團體優惠價格,折扣為定價打 85 折 (軍校與台灣外島地區因運費因素除外,敬請來電訂購),大量購書亦可來信或來電直接與我們聯絡。

●New - A Unifying Central Figure introduces each chapter that embodies our philosophy of operations management, that adheres to the “building block” approach including:

  • *Part 1, a discussion on how to design and manage processes or  “journeys” at the firm level. These processes must effectively satisfy customer demands.
  • *Part 2 teaches students how firms forecast their demands and satisfy them with appropriate inventory and scheduling practices.
  • *Part 3 demonstrates how the building blocks are connected into supply chains, linking the process in one firm with those of another. All three levels of the diagram are linked with feedback loops.

●New and Updated - Five new Chapter-Opening Vignettes engage and stimulate students’ interest by profiling how real companies like CVS Pharmacy, Airbus, Microsoft, Ford Motor Company, and the Burj Khalifa, the tallest building in the world, apply specific operational issues addressed in each chapter.
●New and Updated - Eleven new Managerial Practices provide current examples of how companies (successfully or unsuccessfully) deal with process and supply chain issues facing them as they run their operations. Examples range from the scheduling of major league baseball umpires to the use of drones in a disaster relief supply chain.

      ●Chapter 3, “Quality and Performance,” introduces a systems approach to total quality management and emphasizes its importance with an integrating diagram that explains the interactions between continuous improvement, employee involvement, management commitment, and analytical process thinking.  
      ●Chapter 1, “Using Operations to Create Value,” includes a discussion on the Internet of things(IoT), which relates to the interconnectivity of objects that can collect and exchange data without human intervention.
      ●Chapter 14, “Supply Chain Integration,” teaches students how a disruptive technology such as additive manufacturing (AM, also called 3-D printing) can reduce material inputs and make supply chains more flexible.

      Lee J. Krajewski, University of Notre Dame
      Manoj K. Malhotra, University of South Carolina
      Larry P. Ritzman, Boston College

      1. Using Operations to Create Value
      PART I: MANAGING PROCESSES
      2. Process Strategy and Analysis
      3. Quality and Performance
      4. Capacity Planning
      5. Constraint Management
      6. Lean Systems
      7. Project Management
      PART II: MANAGING CUSTOMER DEMAND
      8. Forecasting
      9. Inventory management
      10. Operations Planning and Scheduling
      11. Resource Planning
      PART III: MANAGING SUPPLY CHAINS
      12. Supply Chain Design
      13. Supply Chain Logistic Networks
      14. Supply Chain Integration
      15. Supply Chain Sustainability
      Appendix: Normal Distribution
      MYLAB OPERATIONS MANAGEMENT SUPPLEMENTS
      Supplement E: Simulation
      Supplement F: Financial Analysis
      Supplement G: Acceptance Sampling Plans
      Supplement H: Measuring Output Rates
      Supplement I: Learning Curve Analysis
      Supplement J: Operations Scheduling
      Supplement K: Layout